If you are a spend down or ticket-to-work participant and are signed up for automatic withdrawal (EFT) but received a paper invoice in the mail, you MUST send in your payment for this month to receive medical coverage beginning June 1, 2026. Please mail your payment to the address as instructed on the paper invoice, or you can make a payment through the participant Web portal.
Please use the form below to submit questions, comments, or complaints about this site. Your submission will be directed to our help desk, where someone will review your request and respond within 2 business days. Do not use this form to submit questions, comments, or complaints related to Missouri Medicaid or private information. Inquiries about Missouri Medicaid should be directed to the contact center by phone at 800-348-6627. For case- or member-specific inquiries, please use https://memberportal.mymohealthportal.com/ secure messaging or contact us at 800-348-6627. MoHealthNet will not respond to questions, comments, or complaints related to Missouri Medicaid or private information.